CLEAN TOUCH

The art of an irreproachable daily life

Our story

Growing up with a mother for whom cleanliness was not a habit but a form of obsession — a daily care extended to the home, the skin, the air we breathe. Watching her start again each day, often to the point of exhaustion, to preserve that balance raised a simple question: how to lighten this repeated effort of cleaning, caring, and maintaining without losing its standards. And so a clear answer emerged, designed for her — and for all those who carry the same effort in silence.

Our vision

Surrounding every gesture with objects worthy of its demands
Discover our full story

Frequently asked questions

Orders are prepared and shipped within 1 to 3 business days. Delivery then takes 7 to 20 business days depending on your destination and the shipping method selected. A tracking number is sent to you by email as soon as your order is dispatched.

We currently deliver to mainland France, Switzerland, Luxembourg and Belgium. Prices are automatically displayed in CHF for orders in Switzerland and in EUR for other destinations. Shipping costs are calculated at checkout based on your delivery address.

Yes, you have 30 days from receipt to return any unused product in its original packaging and in perfect condition. Refunds are processed within 5 to 10 business days after the return is received and verified. Please refer to our return policy for full details.

All our products are covered by a 2-year warranty against manufacturing defects. If a fault or issue occurs within this period, we will arrange a replacement or full refund. Contact us at contact@cleantouch.tech with your order number.

Yes. All our devices are CE certified and comply with the RoHS directive applicable in the European Union and the Schengen Area. Our care devices meet the applicable electrical and dermatological safety standards. They are designed for domestic use and do not constitute medical devices.

Yes. All transactions are processed through Shopify Payments, a PCI DSS-certified payment solution. We accept credit and debit cards (Visa, Mastercard), Apple Pay and Google Pay. No banking data passes through our servers — everything is handled directly by Shopify in a secure environment.

You can reach us by email at contact@cleantouch.tech. Our AI assistant is also available directly on the site at any time to instantly answer common questions. For requests requiring follow-up (returns, orders, warranty), our team responds by email within 24 to 48 business hours.

Yes. All our devices operate on the standard European electrical grid (220–240 V / 50 Hz) or are USB-powered — no adapter is required in France, Belgium, Switzerland or anywhere across the European zone. The voltage and connection type are specified in the Specifications tab on each product page.